Frequently Asked Questions

Please see below some of the frequently asked questions we receive here at Company Communications UK. If your question is not answered below, please do not hesitate to get in touch with our experts to find out more about our business telephone and data solutions.

Can I have 4G For My Business Laptop?

4G is not built into laptops, however, at Company Communications we provide 3G and 4G data sticks that you can plug into your laptop for fast data connectivity. Alternatively, most smartphones provide a hotspot connection service that can be used to provide 4G connection to your business laptop.

How Do I Get A Mobile Phone For My Business?

Simply become a customer with any mobile company and only use it for business related activities. This could be the number you give out to customers to keep your personal number protected and work free.

What Are Fixed Line Services?

Fixed line services are where the user can make phone calls or use the internet by being connected through a cable. This is opposed to the more popular option nowadays of a wireless network where the consumer can access the internet or make calls without having a cable attached to the device they are using.

What is Business Broadband?

Business broadband is faster more upgraded broadband in comparison to regular home broadband. It needs to be safer and more secure to ensure it can’t get hacked or face any breaches of security. This broadband is also faster due to the increased amount of work a business does in comparison to an average household.

What is Business Telephony?

A business usually uses business telephony as it is a multiline system. This system allows you to have multiple people on one call which is useful for conferences. It also lets you handle and transfer calls to other lines in the business.

What Is Hosted Telephony?

Hosted telephony is where calls are processed in the cloud instead of being controlled through a cable. All calls are then received or made over the broadband connection and accessed via an IP handset or a softphone (a virtual phone with a headset).

What Is Inbound Call Management?

Inbound call management is a service that allows you to manage the best route for incoming calls. This could be through an automated message and it saves time and speeds up the process of getting the caller to the right place.

What is M2M?

Machine-to-machine communication is the process of two computers or devices exchanging data without human interaction or interference. Including powerline connection and wireless communications.

Where Are The Best Business Mobile Deals?

Each company you are using to provide your company communications will have different deals on at different times. If not advertised, always ask as there could be hidden deals that tailor to your business’s needs.

Who Are The Best Mobile Providers For My Business?

We are in partnership with Apple, BT, Vodaphone, EE, LG, Panasonic, Samsung and Cisco. All these providers are also very commonly used and trusted by businesses across the UK to be their mobile phone providers.